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A fraud-proof digital Muchicard — registration, ID, and partner verification

Eliminated manual photo back-and-forth and Photoshop fraud on Muchiler's biggest revenue product.

The Challenge

The Muchicard is Muchiler's flagship product — a discount card that gives travelers exclusive perks with partner businesses. But it had two costly problems.

First, the registration process accepted photos that were often invalid (wrong format, low quality, cut-off faces), forcing the team into manual email back-and-forth with every applicant.

Second — and more serious — the card was being defrauded: people copied real Muchicards, swapped names and photos in Photoshop, and presented them at partner businesses. Each fraudulent use cost Muchiler revenue and trust.

The Solution

Workflow diagram

We replaced the entire workflow with a connected system of one Make.com scenario orchestrating three custom web apps:

Operato AI
Registration app with smart photo validation — Rejects invalid images at the point of capture — no more manual email loops.
Operato AI
Cardholder identification app — Generates a dynamic QR code and a temporary ID for the cardholder, refreshed regularly.
Operato AI
Partner verification app — Partners scan the QR code and match it against the temporary ID in real time, instantly confirming whether the card is authentic.

Photoshop fraud becomes mathematically impossible. The temporary ID changes faster than anyone can spoof it.

How We Built It

  • Make.com scenario orchestrating data flow between all three apps
  • Smart photo validation logic in the registration app
  • Dynamic QR + temporary ID generation
  • Partner-facing verification app with sub-second match
  • Fully responsive, mobile-first for both travelers and partners

The Results

Zero

Manual photo email loops

Photoshop fraud eliminated by design

Seconds

To verify a Muchicard at any partner

🔒

Protected revenue on #1 product

Tech Stack

Make.comCustom Web AppsQR VerificationOTP
"Our former Muchicard flow is outdated and manual. We spend hours back and forth to get a proper picture. It will not only save us time but also money. The whole experience is frictionless and secure. No time wasted for us, our partners and our members."

— Eitan, Muchiler co-Founder

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